Refund policy

Return and Refund Policy

Address: 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 8201, USA

At ShopConnect I LLC, we want you to be satisfied with your purchases.

Returns:

You may return any unused product within 30 days of delivery.
Products must be in their original condition and packaging, accompanied by the receipt or confirmation email.

Return Shipping Costs:

Return shipping costs are the customer’s responsibility, unless the product is defective or we made a mistake.

Return Process:

Contact us at support@shopconnect.com
to receive a return authorization number and instructions.

Refunds:

Once the product is received and inspected, we will issue a refund via the original payment method within 5 to 10 business days.

Non-Refundable Items:

Gift cards, personalized items, or items on special promotion.